Enterprise Bot Workshop Agenda (draft)

This is a draft agenda for the bot workshops that Valeriia and I run with our customers.

I intend to flesh this out and improve it as we run more and more.

Demo of the Enterprise Bot Template

Enterprise Bot Template Architecture Discussion

Intro to LUIS

  • configure global LUIS Intents
  • configure app specific LUIS Intents

Intro to QnA Maker

  • configure global QnA Maker
  • configure app specific QnA Maker

Intro to the Dispatcher

  • wiring together the LUIS & QnA Maker docs

Installing the Enterprise Bot Template

Deploying the Enterprise Bot Template

Deploying your bot

Customise the Enterprise Template

Customise the template

  • Review Project Structure
  • Update Intro Message
  • Update Bot Responses
  • (skip updating cognitive models – already done)
  • Add a new dialog

View bot analytics & Telemetry

Code inspection

  • Typing indicators
  • Language support
  • Transcripts

Consuming external APIs

Configure Authentication

  • images from https://docs.microsoft.com/en-us/azure/bot-service/bot-builder-concept-dialog?view=azure-bot-service-4.0


Setup Requirements

The requirements for the Enterprise Bot Template (as per https://docs.microsoft.com/en-us/azure/bot-service/bot-builder-enterprise-template-deployment?view=azure-bot-service-4.0 )

Enterprise Template Bots require the following dependencies for end to end operation.

  • Azure Web App
  • Azure Storage Account (Transcripts)
  • Azure Application Insights (Telemetry)
  • Azure CosmosDb (Conversation State storage)
  • Azure Cognitive Services – Language Understanding
  • Azure Cognitive Services – QnA Maker (includes Azure Search, Azure Web App)
  • Azure Cognitive Services – Content Moderator (optional manual step)

Deploy the Enterprise Template before the workshop

Because the workshop covers a lot of ground, it is best if before the workshop a developer on the project follows the Create, Customise and Deploy steps for the bot template.

The instructions are very straight forward and clear. Once this is done – in the workshop we can spend time explaining the code and best practices as opposed to going through the exact steps in the doco.

  • Create the project https://docs.microsoft.com/en-us/azure/bot-service/bot-builder-enterprise-template-create-project?view=azure-bot-service-4.0
  • Customer the template https://docs.microsoft.com/en-us/azure/bot-service/bot-builder-enterprise-template-customize?view=azure-bot-service-4.0
  • Deploy the template https://docs.microsoft.com/en-us/azure/bot-service/bot-builder-enterprise-template-deployment?view=azure-bot-service-4.0

I’m looking forward to building a bot together !